Walson-Jack Engages Lagos Federal Civil Servants, Promises Digital Reforms


Lagos: The Head of Civil Service of the Federation, Mrs. Didi Walson-Jack, visited federal civil servants in Lagos State as part of her ongoing nationwide engagement tour aimed at implementing key reforms.



According to News Agency of Nigeria, the event was hosted by the Federal Controller of Works in Lagos, Mrs. Olukorede Kesha, and gathered heads of ministries, departments, and agencies. The visit is part of efforts to execute the Federal Civil Service Strategy and Implementation Plan 2021-2025, also known as FCSSIP 25. Mrs. Walson-Jack stated that the tour, which began last year, has already covered five states, including Lagos, allowing her to interact with staff and understand their challenges.



The head of service emphasized the ongoing digital transformation within the Federal Civil Service to enhance efficiency and service delivery. She mentioned that by December 31, 2025, the service aims to go paperless, with several digital tools introduced, including an AI-powered assistant called ServiceWise GPT. This assistant is designed to support civil servants by being trained on key public service documents.



Additionally, Mrs. Walson-Jack highlighted the launch of a digital literacy webinar series intended to prepare civil servants for the digital transition. This weekly webinar is designed to help re-orient staff and build the necessary digital mindset.



During her address, Mrs. Walson-Jack also reflected on her visit to the Federal Secretariat in Lagos, expressing concern over its condition and committing to advocate for its rehabilitation upon her return to Abuja. She praised the commitment of federal workers, acknowledging them as crucial to the functioning of government.



In her remarks, Mrs. Kesha expressed gratitude for the head of service’s leadership and concern for staff welfare, noting the historic nature of the engagement. She also appealed for attention to the Glass House Office Complex of the Federal Ministry of Works, describing it as an aging structure requiring renovation. Mrs. Kesha emphasized the need for support to restore the building, constructed in 1980, to its former condition.