Ibadan: The Public Complaints Commission (PCC) in Oyo State is currently managing 1820 active cases, with 780 successfully resolved, as shared by Mrs. Rashidat Olatoun-Yusuf, the Federal Commissioner PCC, Oyo State. This announcement was made at a public lecture in Ibadan, celebrating the 50th Anniversary of the Commission.

According to News Agency of Nigeria, the event, titled ‘A Voice of the Voiceless: The Nigerian Ombudsman; 50 Years of Accomplishment, More Grounds to Conquer,’ aimed at raising public awareness about the PCC’s role in supporting citizens against administrative injustices. Mrs. Olatoun-Yusuf emphasized that the commission, known as the ‘Nigerian Ombudsman’ in Oyo State, receives approximately 600 new cases annually, indicating an increased public reliance on their services for justice.

Mrs. Olatoun-Yusuf highlighted the commission’s mandate since its inception in 1975 to be the voice of the voiceless, addressing administrative injustices across federal, state, and local government bodies, as well as private companies. She reassured that the PCC’s services are entirely free, encouraging citizens to seek redress without fear or cost. Success stories of the commission include the recovery of N60.5 million in debt, payment of outstanding worker salaries, contract refunds, and resolution of utility disputes.

The commissioner also mentioned that the PCC has submitted a proposal for a review of the Act establishing it to the national assembly, aiming for stronger legal backing and funding. She identified inadequate publicity and funding as significant challenges for the commission and appealed to the Executive Governor of Oyo State, Seyi Makinde, for more support.

Mrs. Olatoun-Yusuf praised the leadership of the PCC’s Honourable Chief Commissioner, Bashir Abubakar, for his dedication and visionary leadership, which has revitalized the commission’s purpose and visibility. She emphasized the need for innovation, accessibility, and trust in the next fifty years of the PCC.

Guest Lecturer Mr. Isiaka Olagunju, a Senior Advocate of Nigeria, stressed the necessity of empowering the PCC with independence and resources to ensure fair governance. Chief Deji Osibogun, Chairman of Space FM Radio in Ibadan, urged the government to increase the PCC’s budget to expand its reach, especially in rural areas, where utility providers often fail to deliver adequate services.

The event also recognized outstanding staff members of the commission for their dedication and contributions.